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The Rise of Chatbots in Supply Management and Why You Should Care
https://www.storeboard.com/blogs/technology/the-rise-of-chatbots-in-supply-management-and-why-you-should-care/1138990  
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AI chatbots have gained their foothold in the modern digital space as a majority of industries use chatbot for enhanced, insightful, and efficient customer engagement. AI-based chatbots are available 24/7, they are intuitive and they do not make mistakes.