FabHotels eases the online hotel booking process |
Posted: September 13, 2018 |
If you’re asked to keep the rosy memories aside and think hard about your last holiday/trip and the difficulties you faced, there are a thousand things that can come up! However, chances are that the hotel booking process could top the list of your pet peeves while planning holidays. In fact, it’s not just you; countless people across the world face difficulties related to the hotel booking process and with the proliferation of online hotel booking sites and start-ups in India, things may get confusing as well. Or will they? As per several studies and reports, more people prefer to book hotel online in recent times and why not! Considering the sheer convenience and flexibility offered by hotel booking sites, this is one of the fastest growing markets in the country boosted by the digital revolution. A report by Google-BCG forecasts the online hotel segment to touch a whopping $4 billion with a compounded annual growth rate (CAGR) of 25% and overall market penetration of 31%. Additionally, hotels in the mid-budget and budget categories are expected to account for 52% of overall market share in the online hotel space. Another report by Deutsche Bank AG states that the online hotel segment could grow to at least $2.3 billion in gross bookings by the year 2020. Gross hotel bookings, according to the report, were approximately $7.2 billion in the year 2016 and this should increase to $10.9 billion by the year 2020. The percentage of bookings that are made online should also increase from 19% at present to 28% by 2020. These stats and reports naturally lend credence to the fact that more people want to book hotel online provided that there is a hassle-free and simple process offered by the best hotel booking sites or brands. After all, time is money, as the famous adage goes and this extends to hotel bookings as well. Gone are the days when one would have to call multiple hotels, go through lengthy discussions and then book rooms. Additionally, the entire process including payments and final confirmations is cumbersome for potential customers. This is where latent demand for convenient online hotel bookings is being tapped by leading market players like FabHotels. The brand story FabHotels was founded in 2014 by Vaibhav Aggarwal and operates more than 400 hotels across 40+ cities in India. The genesis of the brand lay in the perennial problems faced by its founders and core team with regard to getting hotel bookings done conveniently and finding reliable and high value accommodation throughout the country. FabHotels is a budget hotel brand and naturally so since the founders wanted people to steer clear of a particular predicament (commoner than you think). This involved people not finding trustworthy and good hotels at lower prices and eventually booking expensive hotels that dented their pockets. The brand believes in offering user-friendly and easy online hotel booking processes above all else. Before special hotel booking offers, deals and discounts, the customer has to enjoy the overall experience and this is what FabHotels endeavours to provide. The brand also aims at achieving the highest count of domestic rooms in the hospitality sector and is backed by major investors like Accel Partners and Goldman Sachs. At any FabHotels property, you get budget accommodation which is reliable and adheres to stringent housekeeping and auditing procedures along with having trained and friendly staff members. Creating standardized yet fulfilling experiences for travellers is another core USP at FabHotels. How it works Coming to online hotel bookings, FabHotels is guided by a simple philosophy- make things easy for the customer. Customers can book their FabHotel through the website (https://www.fabhotels.com/), 24-7 customer helpline (0124 640 4884) or FabHotel app. The app can be downloaded free of cost from the Android Play Store and App Store for iPhones. Customers can check the status of their hotel bookings by visiting the My Account section and clicking on My Bookings. The My Bookings section is also available in the mobile app. The customer helpline number can also be contacted for learning about the booking status. There is free cancellation offered if the booking is cancelled more than 24 hours prior to the check-in date. Refunds are usually initiated within 48 hours of the request being received with payments being credited within 5-7 working days. There are multiple payment methods available for greater convenience including credit and debit cards, net banking and wallets. The entire booking process is fast, simple and user-friendly. Also, customers get to choose from a vast network of hotels across multiple cities in the country. Additionally, there’s the icing on the cake in the form of attractive discounts, special offers and other rewards. As a result, customers can expect greater bang for their buck along with fulfilling experiences courtesy FabHotels.
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